Meeting Key Regulatory Standards with Workspot’s Unified Cloud PC Platform

May 18, 2023

As a Cloud Architect for Workspot for over 6 years and in the end-user computing business for more than 23 years, you can only imagine how many conversations I have had with potential customers about compliance. Of course, meeting regulatory obligations, along with enforcing zero-trust security and ensuring data privacy are major considerations when organizations are rethinking end-user computing strategy, and there’s a lot of EUC rethinking going on right now!

In light of the critical importance of this topic, I wanted to share some details about how Workspot operates in this context, and how our innovative architecture provides significant benefits to our customers that simplify complying with regulatory standards pertaining to HIPAA, PCI-DSS, SOC2 Type 2, and ISO 27001. In addition, I want to go a bit deeper into the most important features and security measures that Workspot provides for our customers so they can be confident about Workspot’s role in helping them adhere to the most important legislation and standards.

Introduction

To successfully navigate the complexities of the current regulatory climate, organizations must thoroughly understand the numerous data protection and privacy regulations. The Workspot Cloud PC platform is an end-user computing solution that enables a simpler path to compliance with fundamental regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI-DSS), the Service Organization Control 2 (SOC2) Type 2, and the International Organization for Standardization (ISO) 27001. In this blog I explain how Workspot’s architecture for Cloud PCs handles the specific requirements of each law to help organizations overcome any compliance concerns as they consider adopting Cloud PCs.

The Principle of Least Privilege Architecture is the most secure and “out of scope.”

Architecture matters when it comes to compliance. There is a hard way and simple way. A solution designed with the principle of least privilege at its core, that is out of scope for your sensitive data is the simple way. Workspot is designed to be out of scope for compliance frameworks focused on securing sensitive data like HIPAA and PCI-DSS. You can find more details here in the Workspot Security Whitepaper. So, let’s focus on the impact of Workspot on your compliance with individual frameworks and certifications.

HIPAA Compliance

Protecting sensitive patient information is one of the primary goals of the Health Insurance Portability and Accountability Act (HIPAA), which includes measures governing data privacy and security. The architecture of the Workspot Cloud PC platform ensures that organizations will be able to fulfill these regulatory controls by providing the following:

Secure data transmission: Workspot employs robust encryption protocols, ensuring sensitive data is protected during transmission between the client and the data center.
Access control: Role-based access control (RBAC) and multi-factor authentication (MFA) mechanisms within Workspot guarantee that only authorized personnel have access to protected health information (PHI).
Data integrity: Workspot’s Cloud PC platform enables centralized management of PHI, preventing unauthorized modification or deletion of data. Workspot automates all key management using the IaaS / customer keys. Workspot has no access to encryption keys, thus maintaining its out-of-scope posture.
Audit trails: Workspot maintains extensive logs that can be reviewed and audited for compliance purposes.

PCI-DSS Compliance

Any company that processes, stores, or transmits cardholder information must comply with the Payment Card Industry Data Security Standard, abbreviated as PCI-DSS. Workspot supports customers in achieving these controls by provisioning the following:

Secure network: Workspot’s support for a zero-trust security model and cloud network segmentation reduces the risk of unauthorized access and data breaches.
Data protection: Workspot leverages the cloud platform encryption keys to protect cardholder data in transit and at rest.
Access control: Workspot supports the customer’s MFA (Multi-Factor Authentication) measures, and Role Based Access Controls (RBAC) ensure that only authorized personnel can access cardholder data.
Vulnerability management: Workspot’s Cloud PC solution supports organizations’ current methodologies (SCCM, Intune) to manage and deploy patches and updates centrally, ensuring that systems remain secure and compliant.
Regular monitoring and testing: Workspot Watch™ 24×7, real-time monitoring capabilities, in conjunction with customers’ existing tools, enable organizations to test security systems and processes to detect potential vulnerabilities regularly.

SOC2 Type 2 Compliance

A thorough audit report known as Service Organization Control 2 (SOC2) Type 2 evaluates a service provider’s security, availability, processing integrity, confidentiality, and privacy practices. Some of the primary aspects of Workspot that facilitate SOC2 Type 2 compliance are as follows:

Security: Workspot supports a zero-trust security model, transit, at-rest encryption, and RBAC mechanisms to protect customer data and ensure confidentiality and integrity.
Availability: Workspot’s cloud-based solution with Global Desktop features and disaster recovery capabilities ensure high availability of services.
Processing integrity: Workspot’s centralized management via Workspot Control and monitoring capabilities via Workspot Watch facilitate consistent and accurate processing of customer data.
Confidentiality: Workspot’s security controls, such as encryption and access controls, preserve the confidentiality of customer information.
Privacy: Workspot adheres to relevant privacy regulations and incorporates privacy-by-design principles in its solution.

ISO 27001 Compliance

ISO 27001 is a globally recognized information security management system (ISMS) standard. Workspot’s solution supports ISO 27001 compliance through the following:

Risk management: Workspot’s security features and Principle of Least Privilege approach, including encryption, network segmentation, and RBAC, help organizations identify and mitigate risks.
Access control: Workspot’s support of the customer’s MFA and RBAC mechanisms ensures that only authorized personnel can access sensitive data.
Incident management: Workspot’s monitoring and logging capabilities enable organizations to detect, report, and respond to security incidents promptly.
Continuous improvement: Workspot’s commitment to regular information security management system (ISMS) standard 27001 requirements for continual enhancement of the ISMS.

Conclusion

Maintaining compliance with data protection and privacy standards is essential for organizations across industries in an ever-evolving regulatory landscape. The Workspot solution delivers robust features and security controls supporting compliance with key regulations, including HIPAA, PCI-DSS, SOC2 Type 2, and ISO 27001. By leveraging Workspot’s architecture with its built-in security measures, along with the robust capabilities of our cloud platform partners, organizations can effectively manage compliance risks while benefiting from a secure, flexible, and efficient virtual desktop solution. This comprehensive approach to compliance protects sensitive data and instills confidence in customers and partners, fostering trust and promoting long-term business success.

For more information: Visit the Workspot Trust Center at www.workspot.com/trust

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